The Ultimate Guide to HMA Documentation: How Colorado Families Get Paid for Skilled Care

Mar 8, 2026 | Resources

Written by: Jason Schlosky

Inspired by his own journey as a family member and father, Jason has spent his career humanizing Colorado’s care systems.

Key Takeaways (TL;DR)

  • HMA = Skilled Care: Health Maintenance Activities are routine tasks (like catheter care or feeding tubes) that require professional-grade documentation to be approved for pay.
  • New 2026 Standards: Documentation must be current (within 1 year for children; 3 years for adults) and match your verbal reports during the Level of Care (LOC) Screen.
  • No Documentation = No Pay: If a task isn't supported by medical records, it's downgraded to "Personal Care," which often means fewer hours and lower rates.
  • CFC Advantage: At Caregivers First Choice, we help you turn your "invisible" life experience into a recognized professional credential.

What are Health Maintenance Activities (HMA) in Colorado?

Health Maintenance Activities (HMA) are routine, repetitive health tasks, such as wound care, ventilator management, or specialized feeding that a person with a disability cannot physically do themselves. Because these are considered skilled care, Colorado's Community First Choice (CFC) program requires specific medical documentation from a Licensed Medical Professional to authorize a family caregiver to be paid for these tasks.

Why Does My Documentation Keep Getting Denied?

The most common reason for service denials is a "gap" in documentation. When you go through your Level of Care (LOC) Screen, your verbal description of the care you provide must align perfectly with the medical records of your loved one.

If your records are outdated (older than one year for a child or three years for an adult) the state cannot verify the "skilled" nature of the task. Without this proof, your Case Manager may be forced to approve the task as "Personal Care" only, or deny it entirely.

The HMA "Master List": Tasks That Require Skilled Documentation

To get paid for the care you provide, you need to prove the level of intervention required. Below are the most common tasks and what the state is looking for:

Task Category What Needs to be Documented Why it Counts as "Skilled"
Skin & Wound Care Detail of wounds, treatment required, and prescription creams. Risk of infection or inability to apply meds independently.
Feeding/Eating Gastrostomy tube schedules or syringe feeding. Physiological swallowing problems or choking risks.
Bladder/Bowel Use of catheters, colostomy care, or bowel programs. Tasks that go beyond simple toileting assistance.
Medication Assist Cognitive or physical limitations requiring hands-on help. Managing meds when clinical judgment isn't required but help is.
Respiratory Care Oxygen flow adjustments, nebulizers, or ventilator care. Use of complex respiratory equipment.

Pro Tip: For children, the documentation must explain how the care you provide is "above and beyond" what is typical for a parent of a child that age.

Working Together: 3 Pillars for Stronger HMA Submissions

  1. Use the Official Checklist - Your Case Manager should provide you with the HMA Member Documentation Checklist. This is your roadmap. Don't guess what the state needs; follow the checklist task-by-task to ensure every "skilled" minute is accounted for.
  2. Check Your Dates - Before your LOC Screen, ensure every medical record is current. If a treatment plan is older than the 1-year (child) or 3-year (adult) limit, it must have a recent review date (e.g., "Reviewed July 2025") from your doctor.
  3. Align Your Expertise - When you speak with your Case Manager, use the same language found in your medical records. If your doctor's note says "Stage 2 wound" and you describe it as "a little scratch," it creates a discrepancy. 

Why Choose Caregivers First Choice?

Most agencies treat family caregiving as "unskilled labor." We think that's obsolete.

At Caregivers First Choice, we recognize that a mother who has managed a complex disability for a decade is an expert, not a novice. We are the only Colorado agency that credits your Life Experience as Work Experience.

  • We handle the red tape: You handle the life; we handle the bureaucracy and complex payroll.
  • Highest Wages for Tenure: We run with no bloated overhead—so the money stays in your household where it belongs.
  • Radical Transparency: We show our work, so you know exactly where every Medicaid dollar goes.

Sources:

Frequently Asked Questions

What if my HMA documentation is missing?

If you can't provide current documentation, the task risks not being approved as HMA. However, it may still be approved as Personal Care, though this may change your authorized hours.

Can I keep my current services while I look for documents?

If you already have HMA services, they can usually be carried over for a few days into a new authorization while you obtain the necessary paperwork.

Who counts as a "Licensed Medical Professional"?

For HMA purposes, this includes a Physician (MD/DO), Physician Assistant (PA), or Advanced Practice Nurse (APN) including Nurse Practitioners (NPs).

Does an IHSS agency help with this?

Yes! In-Home Support Services (IHSS) agencies are encouraged to help you gather this documentation. At Caregivers First Choice, we make this "admin" side invisible for you.

What is the Direct Care Services Calculator (DCSC)?

This is a tool used by Case Managers, specifically for children, to determine how much care is "age-appropriate" versus "skilled".

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